Course 2 of 3 in this specialization

Design and Deploy Hyperautomated Digital Workforces

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Where this comes from

Built from the Wiley title of the same name — professionally edited, technically reviewed, and already relied on by people doing this work.

Source ISBN 9781119899938

How it was built

Sejal Learning Systems rebuilt the book as a course: objectives first, then short video, worked examples, and practice with real feedback. It runs on Coursera at your own pace, with a certificate on completion.

Design and Deploy Hyperautomated Digital Workforces is a self-paced online course built from the Wiley title of the same name.

What this course covers

  • Acknowledgments
  • Introduction
  • PART I: Imagining an Ecosystem of Intelligent Digital Workers
  • CHAPTER 1: Hyperautomation Is Already Here
  • CHAPTER 2: What Conversational Artificial Intelligence Is—and Isn't
  • CHAPTER 3: Competing in the Age of Hyperautomation
  • CHAPTER 4: The Ethics of Experiential AI
  • CHAPTER 5: How Hyperautomation Can Change the World
  • CHAPTER 6: This Journey Has Been Personal
  • PART II: Planning an Ecosystem of Intelligent Digital Workers
  • CHAPTER 7: Learning the Terms
  • CHAPTER 8: The Dream vs. Reality
  • CHAPTER 9: Ecosystem Evolution Explained
  • CHAPTER 10: Teams and the Co-Creation Mindset
  • CHAPTER 11: Preparing Tools and Architecture
  • CHAPTER 12: Vetting Your Vendors
  • CHAPTER 13: Articulating Your Strategy to Others
  • PART III: Building an Ecosystem of Intelligent Digital Workers
  • CHAPTER 14: The Process of Hyperautomating
  • CHAPTER 15: Design Strategy for Hyperautomation
  • CHAPTER 16: Production Design for Hyperautomation
  • CHAPTER 17: Best Practices in Conversational Design
  • PART IV: Conclusion
  • CHAPTER 18: Where Do We Go from Here?