Handle Workplace Challenges and Communicate Effectively is a self-paced online course built from the Wiley title of the same name.

What this course covers

Chapter 4: You've Got Mail: Communicating Electronically
Chapter 5: Taking Advantage of the Spotlight: Giving Effective Presentations
Book V: Can't We All Just Get Along? Navigating Tricky Workplace Relationships and Situations
Chapter 1: Understanding Office Politics
Chapter 2: Preventing Problems with Business Etiquette
Chapter 3: Staying Cool When Conflicts Arise
Chapter 4: Dealing with Difficult Bosses and Co-Workers
Chapter 5: Handling Conflict Constructively
Chapter 6: Serving Your Customers and Hurdling Challenges
Chapter 7: Managing Ethical Dilemmas at Work
Chapter 8: When Worlds Collide: Managing Change on the Job
Book VI: Managing Stress in Stressful Times
Chapter 1: De-Stress at Work (And Still Keep Your Job)
Chapter 2: Letting Go of Tension
Chapter 3: Quieting Your Mind
Chapter 4: The Secrets of Stress-Resistant Thinking
Book VII: Going Further to Get Ahead: Certifications and Courses to Enhance Your Value
Chapter 1: Discovering What's Available Online
Chapter 2: Debunking Myths about Online Education
Chapter 3: Using ePortfolio to Track and Tout Your Accomplishments