Course 2 of 5 in this specialization

Deliver Customer Success with AI-Driven Value Management

Coming soon 14 topics Self-paced · Online
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Where this comes from

Built from the Wiley title of the same name — professionally edited, technically reviewed, and already relied on by people doing this work.

Source ISBN 9781394288830

How it was built

Sejal Learning Systems rebuilt the book as a course: objectives first, then short video, worked examples, and practice with real feedback. It runs on Coursera at your own pace, with a certificate on completion.

Deliver Customer Success with AI-Driven Value Management is a self-paced online course built from the Wiley title of the same name.

What this course covers

  • Introduction
  • CHAPTER 1: Introduction to AI-Driven Value Management
  • CHAPTER 2: The Current State of Value Management
  • CHAPTER 3: Building the Future Value Management Program
  • CHAPTER 4: AI-Driven Value Management for Marketing
  • CHAPTER 5: AI-Driven Value Management for Sales
  • CHAPTER 6: AI for Sales Operations
  • CHAPTER 7: Empowering Your Sales Partners with AI-Driven Value Management
  • CHAPTER 8: AI-Driven Value Management for Customer Success
  • CHAPTER 9: One Value Motion: The Power of Unified Value Management
  • CHAPTER 10: Delivering Business Outcomes with AI-Powered Value Management
  • CHAPTER 11: A Final Note to the Reader
  • Glossary
  • Acknowledgments