Course 1 of 4 in this specialization

Optimize and Lead Business Operations

Coming soon 31 topics Self-paced · Online
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Where this comes from

Built from the Wiley title of the same name — professionally edited, technically reviewed, and already relied on by people doing this work.

Source ISBN 9781119843122

How it was built

Sejal Learning Systems rebuilt the book as a course: objectives first, then short video, worked examples, and practice with real feedback. It runs on Coursera at your own pace, with a certificate on completion.

Optimize and Lead Business Operations is a self-paced online course built from the Wiley title of the same name.

What this course covers

  • Introduction
  • Part 1: Getting Started with Operations Management
  • Chapter 1: Discovering the Fundamentals of Operations Management
  • Chapter 2: Defining and Evaluating Processes
  • Chapter 3: Designing Processes to Meet Goals
  • Chapter 4: Dealing with Shared Resources, Batches, and Rework
  • Chapter 5: Designing Your Process to Match Your Product or Service
  • Part 2: Managing Variability and Risk
  • Chapter 6: Forecasting Demand
  • Chapter 7: Planning Capacity
  • Chapter 8: Managing Inventory
  • Chapter 9: Planning for Successful Operations
  • Part 3: Improving Operations
  • Chapter 10: Becoming Lean
  • Chapter 11: Proofing against Disruption
  • Chapter 12: Managing Quality
  • Chapter 13: Creating a Quality Organization
  • Part 4: Managing the Supply Chain
  • Chapter 14: Understanding Supply Chain Basics
  • Chapter 15: Sourcing Strategically
  • Chapter 16: Digitalizing the Supply Chain
  • Chapter 17: Scaling throughout the Product Life Cycle
  • Part 5: Managing Projects
  • Chapter 18: Leading Successful Projects
  • Chapter 19: Estimating and Scheduling Projects
  • Chapter 20: Becoming Agile
  • Chapter 21: Responding to Risks That Threaten Your Project
  • Part 6: The Part of Tens
  • Chapter 22: Ten Pivotal Operations Management Developments
  • Chapter 23: Ten Mistakes That New Operations Managers Make
  • Chapter 24: Ten Traits of World-Class Operations