Transform Retail Operations with AI and Automation is a self-paced online course built from the Wiley title of the same name.

What this course covers

Introduction: Why You Need This Book as a Retail Leader
SECTION 1: Introduction to the AI Revolution
CHAPTER 1: How AI Has Revolutionized Many Other Industries over the Last 20 Years
CHAPTER 2: The Three Myths of How AI Will Transform Retail
CHAPTER 3: How AI Will Automate and Optimize Retail
CHAPTER 4: Level‐Setting the AI Doomsday‐ism
SECTION 2: AI Theory
CHAPTER 5: What Is AI?
CHAPTER 6: From CPUs to GPUs
CHAPTER 7: Optimization
CHAPTER 8: Measuring AI Performance
CHAPTER 9: AI Learning Techniques
CHAPTER 10: Simulators and AI
CHAPTER 11: OODA Loops
CHAPTER 12: Hierarchy of Data Maturity
CHAPTER 13: A “General Theory for Retail AI”
SECTION 3: Applications of AI in Retail
CHAPTER 14: The Inefficiencies in Retail Today
CHAPTER 15: AI for Merchandising
CHAPTER 16: AI for Inventory, Ordering, and Supply Chain Management
CHAPTER 17: AI for Replenishment and Labor Management
CHAPTER 18: AI for Labor Budgets and Scheduling
CHAPTER 19: AI for E‐Commerce and Customer Service
CHAPTER 20: AI for Warehouse and Distribution Centers
CHAPTER 21: AI for Checkout
CHAPTER 22: AI for Pricing and Promotion
CHAPTER 23: Other AI Use Cases
SECTION 4: Implementation
CHAPTER 24: Create Your “AI Strategy and Road Map”
CHAPTER 25: Buying vs. Building AI
CHAPTER 26: How to Run a Proof of Concept Bake‐off Effectively
CHAPTER 27: Transitioning to a Fact‐based, Data‐driven Culture